California Tortilla is offering its customers a chance to save a buck by beating their cashier in a game of rock, paper, scissors. Its simple and its fun and most of all it engages the front-line employees with their customers.
How often have you been to a fast-food restaurant only to have the cashier act as if you are an inconvenience in his day. This promotion is brilliant because its so much fun.
Why not do the same with your employees? Give them the ability to reward an especially nice customer. Worst case scenario...they become more engaged with their customers and have fun while they work.
Thanks to WeWriteGoode for pointing us to this one.
